Privacy Policy.
Your privacy matters to us. Learn how ORPHEX AUDIO collects, uses, stores and protects your information when you visit our website or use our music production services.
We respect your privacy and aim to handle personal information responsibly. We do not intentionally sell your personal information to third parties.
Privacy & Information Policy
Understand how your information is handled.
Introduction
This Privacy Policy applies to the ORPHEX AUDIO website, its content, products and related services. It explains what information may be collected and how that information may be used when you browse our website, contact us or request our services.
By using our website, you acknowledge this policy. If you do not agree with it, please discontinue using the relevant website features or services.
Scope of This Policy
This policy covers information collected through our website and direct communication channels. External websites, payment providers and other third-party services operate under their own privacy policies and practices.
Information We Collect
Types of information you may share with us.
Personal & Contact Information
When you contact us or request a service, you may voluntarily provide information such as:
- Your name or preferred contact name.
- Email address and communication details.
- Messages, inquiries and project requirements.
- Other information you choose to share with us.
Audio Files & Project Materials
For music production, mixing and mastering services, you may provide audio recordings, stems, reference tracks, project notes and other creative materials needed to complete your requested work.
These materials are used for the relevant project and related communication.
Technical & Usage Information
Depending on the website hosting and analytics services in use, certain technical information may be collected automatically, including:
- Browser type and device information.
- IP address and approximate location.
- Pages visited and general website activity.
- Referral information and basic usage statistics.
Order & Purchase Information
If you purchase a beat license or request a paid service, relevant order details may be processed or received, such as the selected product, license type, transaction status and delivery requirements.
Payment card or banking information is handled by the relevant payment provider where applicable.
How We Use Your Information
Why information may be collected and processed.
Service Delivery & Communication
Your information may be used to:
- Respond to inquiries and customer messages.
- Manage beat license requests and orders.
- Provide custom production, mixing and mastering services.
- Share project updates and delivery information.
- Handle revisions and service-related requests.
Website Improvement & Security
Technical and usage information may help us understand website performance, improve navigation, identify technical issues, maintain security and prevent misuse of our services.
Cookies & Website Technologies
How browser technologies may support your experience.
Cookies & Similar Technologies
Our website or its third-party services may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity and improve browsing experience.
Managing Cookies
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how some website features work.
Third-Party Services
External platforms that may be connected to our website.
Third-Party Platforms
Our website may use or link to external services, including:
- Google / Blogger: Website hosting and related functionality.
- WhatsApp: Customer inquiries and direct communication.
- YouTube: Beat previews, music content and embedded videos.
- Payment providers: Transaction processing where applicable.
- Analytics services: Website traffic and performance measurement, if enabled.
External Privacy Policies
Third-party platforms may independently collect or process information under their own policies. ORPHEX AUDIO does not control their independent data practices, security measures or privacy terms.
We recommend reviewing the relevant third-party privacy policy before using an external service.
WhatsApp & Direct Communication
If you contact us through WhatsApp, the information you share is also subject to WhatsApp's own privacy practices. Please avoid sending passwords, payment card details or other highly sensitive information through ordinary messages.
Data Sharing & Protection
How we handle and safeguard information.
Sharing of Information
We do not intentionally sell personal information. Information may be shared when reasonably necessary to operate our services, process a requested order, work with service providers, protect our legal rights or comply with applicable legal requirements.
Data Security
We take reasonable steps to protect information against unauthorized access, misuse, alteration or disclosure. However, no website, online platform or electronic transmission can be guaranteed to be completely secure.
Data Retention
Information may be retained for as long as reasonably necessary to provide services, maintain business records, manage communication, resolve disputes and meet applicable legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
Client Project Confidentiality
Audio files, stems, recordings and project materials submitted for production services are used to complete the requested work and communicate about that project.
We do not intentionally publish private client project files or share them publicly without permission, unless disclosure is required by law or necessary to address a legitimate service-related issue.
Your Privacy Choices
Requests and choices relating to your information.
Access, Correction & Deletion
Depending on applicable law, you may request access to, correction of or deletion of personal information you have shared with us.
Some information may need to be retained where required for legal, security or legitimate business purposes.
Communication Preferences
You may request that we stop sending optional communications or stop using your information for certain non-essential purposes, subject to applicable legal and service requirements.
Children's Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children in violation of applicable privacy laws.
If you believe a child has provided personal information to us, please contact us so the matter can be reviewed.
Policy Updates & Contact
How to stay informed and reach our team.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services or applicable requirements change. Any updated version will be published on this page with a revised update date.
We encourage visitors to review this page periodically.
Contact & Privacy Requests
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact ORPHEX AUDIO.
Email: orphexaudio@gmail.com
Questions About
Your Privacy?
Need clarification about how your information is handled or want to make a privacy-related request? Get in touch with ORPHEX AUDIO.
Contact ORPHEX AUDIO